Shipping & Delivery

Same-day Engraving, Processing and Shipping

All orders received by 3pm EST Monday - Friday, are processed, engraved and shipped the same day.

Standard Ground Delivery - $5 Flat Rate

Standard Ground Delivery is available anywhere in the continental U.S. for $5. Our standard ground shipping service uses FedEx, UPS and USPS.

Second Business Day - $35

Second Business Day service is available anywhere in the continental U.S. for $35. This rate covers your entire order, up to 30 lbs. For orders over 30 lbs., we will contact you directly to talk through any product priorities or additional charges.
With Second Business Day service, if your order is submitted by 3pm EST (M-F), your order ships the same day, and you receive your order in two business days. For example, an order placed Monday before 3pm would be received Wednesday.

Next Business Day - $45

Next Business Day service (one business day) is available to anywhere in the continental U.S for $45. This rate covers your entire order, up to 30 lbs. For orders over 30 lbs., we will contact you directly to talk through any product priorities or additional charges.
With Next Business Day service, if your order is submitted by 3pm EST, your order ships that same day and you receive your order the next business day. For example, an order placed Monday before 3pm EST would be received Tuesday.

Alaska and Hawaii - $45

We can ship a single product to Alaska and Hawaii for a flat fee of $40 per order. This is not an express shipping method, but the packages usually arrive within one week.

Bulk Orders

For larger orders or bulk purchases, please contact Customer Support for a custom quote: (888) 276-1297.

Express Delivery Timeline

SECOND BUSINESS DAY
Order day*	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
Delivery day	Wednesday	Thursday	Friday	Monday	Tuesday	Wednesday	Wednesday
NEXT BUSINESS DAY
Order day*	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
Delivery day	Tuesday	Wednesday	Thursday	Friday	Monday	Tuesday	Tuesday

*Orders must be placed before 3pm EST for same-day processing and shipping.

Processing Time

Orders received before 3pm EST ship the same day. Orders received after 3pm EST ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

International Shipping

International shipping is available on all purchases at the most competitive rates in the industry.

Any package sent to an international address is typically carried by an appropriate USPS international service, but UPS or FedEx international services may be used.

Most international customers receive their orders within 10-14 business days. Because packages must pass through U.S. customs as well as the customs of your country, we cannot predict exact delivery time frames.

All duties and taxes owed are the responsibility of the purchaser. You may be required to pay such duties and taxes at the time of delivery. Because duties and taxes are imposed by the purchaser’s country, Reflections Urns & Memorials cannot predict what those costs may be for your product and address.

Prices shown on the Reflections Urns & Memorials website are in U.S. dollars.

Frequently Ask Questions

Can I place an order and have it delivered elsewhere?

Yes, you can. On checkout, you will have the option of having your order billed to one address and shipped to a different address.

What happens if I give an incorrect address?

Please call us immediately if you discover an address error or problem. If we are provided with an incorrect shipping address, the package will need to be re-routed to the correct address. Re-routing will cause a delay. Please be careful to put the correct and complete address in the shipping information section at checkout.

What happens with delays, non-delivery and carrier issues?

Reflections Urns & Memorials is not responsible for packages that are delayed or cannot be delivered due to an incorrect address, extreme weather, carrier mistake, or other such circumstances that are beyond our control. We value our customers and will work with you to find a solution.