Shipping & Delivery Information

Reflections Urns & Memorials is proud to be able to offer free standard ground shipping, the lowest prices on express shipping in our industry, and very reasonable rates for expedited shipping to our customers in the lower 48 states.

FREE STANDARD GROUND DELIVERY (LOWER 48 STATES)

Our standard ground shipping service uses FedEx. Orders that are received by 3PM EST are personalized and shipped on the same day that the order is received.
For orders that are submitted after 3PM, the package will be shipped on the next business day.
We can ship a single product to Alaska and Hawaii for a flat fee of $40 per order. This is not an express shipping method, but the packages usually arrive within one week. For larger orders or bulk purchases, please contact your dedicated sales manager Genevieve Lyon for a custom quote.

FEDEX EXPRESS (DAY-DEFINITE) SHIPPING

Second Business Day service is available for to anywhere in the continental U.S. This rate covers your entire order, regardless of size. With Second Business Day service, if your order is submitted by 3PM EST, your order ships that same day and you receive it two business days later. For example, an order placed Monday before 3PM would be received Wednesday.
Next Business Day service (one business day) is available to anywhere in the continental U.S. This rate covers your entire order, regardless of size. With Next Day service, if your order is submitted by 3PM Eastern Time, your order ships that same day and you receive your order the next business day. For example, an order placed Monday before 3PM would be received Tuesday.

EXPRESS DELIVERY TIMETABLE

If you select SECOND BUSINESS DAY ...
Order Submitted Before 3PM Eastern Time On ...	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
You Can Expect Your Package On ...	Wednesday	Thursday	Friday	Monday	Tuesday	Wednesday	Wednesday
If you select NEXT BUSINESS DAY ...
Order Submitted Before 3PM Eastern Time...	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
You Can Expect Your Package On ...	Tuesday	Wednesday	Thursday	Friday	Monday	Tuesday	Tuesday

PROCESSING TIME

Orders received before 3:00PM Eastern Time ship the same day. Orders received after 3:00 PM Eastern Time ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

INTERNATIONAL SHIPPING

International shipping is available on all purchases at the most competitive rates in the industry. Any package sent to an international address is typically carried by an appropriate USPS international service, but UPS or FedEx international services may be used. Most international customers receive their orders within 10-14 business days. Because packages must pass through U.S. customs as well as the customs of your country, we cannot predict exact delivery time frames. All duties and taxes owed are the responsibility of the purchaser. You may be required to pay such duties and taxes at the time of delivery. Because duties and taxes are imposed by the purchaser’s country, Reflections Urns & Memorials cannot predict what those costs may be for your product and address. Prices shown are on the Reflections Urns & Memorials website are in U.S. dollars.

Can I Place an Order and Have it Delivered Elsewhere?

Yes, you can. On checkout, you will have the option of having your order billed to one address and shipped to a different address.

Address Correction

If we are provided with an incorrect shipping address, the package will need to be re-routed to the correct address. This will cause a delay. Please be careful to put the correct and complete address in the shipping information section at checkout to avoid this situation.

Reflection Urns & Memorials, LLC cannot be responsible for packages that are delayed or cannot be delivered due to an incorrect address, acts of God (such as weather), a mistake by FedEx or other such circumstances that are beyond our control.