Shipping & Delivery

Reflections Urns & Memorials is proud of the low rates on standard ground and expedited shipping that we can offer to our funeral home clients in the lower 48 states.


$5 FLAT RATE STANDARD GROUND DELIVERY (LOWER 48 STATES)

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Our standard ground shipping service uses FedEx and UPS.

Orders that are received by 3PM EST are personalized and shipped on the same day that the order is received. For orders that are submitted after 3PM, the package will be shipped on the next business day.

We can ship a single product to Alaska and Hawaii for a flat fee of $40 per order. This is not an express shipping method, but the packages usually arrive within one week.

 

FEDEX EXPRESS SHIPPING

Second Business Day - $35

  • Second Business Day service is available for to anywhere in the continental U.S for $30. This rate covers your entire order, up to 30lbs. For orders over 30lbs, we will contact you directly to talk through any product priorities or additional charges.

  • With Second Business Day service, if your order is submitted by 3PM EST, your order ships that same day and you receive it two business days later. For example, an order placed Monday before 3PM would be received Wednesday.

Next Business Day - $45
  • Next Business Day service (one business day) is available to anywhere in the continental U.S for $45. This rate covers your entire order, up to 30lbs. For orders over 30lbs, we will contact you directly to talk through any product priorities or additional charges.

  • With Next Day service, if your order is submitted by 3PM EST, your order ships that same day and you receive your order the next business day. For example, an order placed Monday before 3PM would be received Tuesday.

Bulk Orders
For larger orders or bulk purchases, please contact your dedicated Account Manager for a custom quote.

EXPRESS DELIVERY TIMETABLE

If you select SECOND BUSINESS DAY ...
Order Submitted
Before 3PM
Eastern Time On ...
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
You Can Expect
Your Package On ...
Wednesday Thursday Friday Monday Tuesday Wednesday Wednesday
If you select NEXT BUSINESS DAY ...
Order Submitted
Before 3PM
Eastern Time...
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
You Can Expect
Your Package On ...
Tuesday Wednesday Thursday Friday Monday Tuesday Tuesday

 
Processing Time

Orders received before 3:00 PM Eastern Time ship the same day. Orders received after 3:00 PM Eastern Time ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

 

INTERNATIONAL SHIPPING

International shipping is available on all purchases at the most competitive rates in the industry. Any package sent to an international address is typically carried by an appropriate USPS international service, but UPS or FedEx international services may be used. Most international customers receive their orders within 10-14 business days. Because packages must pass through U.S. customs as well as the customs of your country, we cannot predict exact delivery time frames. All duties and taxes owed are the responsibility of the purchaser. You may be required to pay such duties and taxes at the time of delivery. Because duties and taxes are imposed by the purchaser’s country, Reflections Urns & Memorials cannot predict what those costs may be for your product and address. Prices shown are on the Reflections Urns & Memorials website are in U.S. dollars.

Can I Place an Order and Have it Delivered Elsewhere?

Yes, you can. On checkout, you will have the option of having your order billed to one address and shipped to a different address.

Address Correction

If we are provided with an incorrect shipping address, the package will need to be re-routed to the correct address. Re-routing will cause a delay. Please be careful to put the correct and complete address in the shipping information section at checkout to avoid this situation. Please call us immediately if you discover an address error or problem.

Delays, Non-Delivery and Carrier Issues

Reflections Urns & Memorials cannot be responsible for packages that are delayed or cannot be delivered due to an incorrect address, extreme weather, a mistake by FedEx, or other such circumstances that are beyond our control.