Billing Questions / How To Pay Your Invoice
If you have questions about any order or invoice, please reach out to our dedicated team at (888) 276-1297 or info@reflections-urns.com.
How To Pay An Invoice
1. Login to your account at https://www.reflections-urns.com/login.php.
You will need your email and password to login. If you have forgotten your password or are logging in for the first time, click the Forgot Your Password? link. Add your email address and click Reset Password. An email will be sent to you with instructions on setting your password.
2. Once logged in, click on Invoices. A list of your invoices will display and will show whether they are paid or open/unpaid.
3. To pay an open invoice, go to the far right and click on the three dots under Action and select "Pay." All of your open invoices will be listed.
4. Check the boxes for one or more invoices you would like to pay at this time. (The total will update if you select more than one.)
5. Proceed to checkout and enter a credit card to make the payment. An email receipt will be sent when the payment is made.
6. If you do not wish to pay with a credit card, you can get the total due and then mail a check for that amount to:
Reflections Urns & Memorials
ATTN: Accounting
807 Airport Access Road
Suite 100
Traverse City MI 49686
If possible, please include the relevant order numbers on your check.