Frequently Asked Questions

How Can I See Wholesale Pricing on Urns and Jewelry?

Our wholesale prices are visible on the website only to registered funeral directors and funeral home owners who have registered and been approved. Our wholesale pricing on cremation urns, cremation jewelry, vaults, flag cases, and other memorial products is among the lowest in the funeral supply industry.

How Can I Open a Wholesale or Funeral Director Account?

If you are a funeral director or owner of a funeral home, you can register online on our website or contact us by email or phone.
Phone: (888) 276-1297

What Types of Products Do You Sell?

You can order urns, cremation jewelry, vaults, flag cases, and other memorial products online at any time. Many of our products are available to you with added personalization and engraving at the lowest cost anywhere, and we engrave and ship on the same day if the order is submitted before 3PM Eastern Time Monday through Friday.

How Can I Get a Paper Catalog?

Catalogs are sent by request to registered funeral homes and include a wholesale pricing list.

We print our catalogs without retail pricing so you may set prices at whatever markup is appropriate. We do not require that our retailers sell at a mandated minimum price.

Our catalogs are appropriate to show to your families and feature about 30% of our online collection.

Contact us via phone, email, or through our online catalog request form to receive a beautiful printed catalog.

Will You Sell to Online Retailers?

We do not sell to online retailers of cremation urns. We sell only to funeral homes, funeral directors, crematoriums, or other traditional funeral products retail outlets.

What Forms of Payment Do You Accept?

We accept all major credit cards or checks.

We offer established funeral homes the opportunity to be invoiced for purchases on Net 30 terms.

Is Express Shipping Available?

Ground shipping is $5 on all orders. Second business day service is available for only $35 per order, and next business day is available for only $45.

What Is Your Returns Policy?

We are committed to seeing to it that our customers are completely satisfied with their purchases. We offer a 100% satisfaction guarantee. We are happy to accept any returned items without any restocking fee. The only exception are products that have been engraved, personalized, or used to store cremains.